Furnace Repair

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If your furnace is fussy or constantly breaking down, or if furnace repairs blow a hole in your budget, winter can be miserable. Many families resort to walking around in sweaters, bundling up with blankets, or using dangerous space heaters because they haven’t found a furnace repair company with reasonable prices. Today, we’ll look at a few things you can do to ensure you’re choosing the right furnace repair company in Columbus, Ohio.

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Know Your Weather Forecast

How often do you need your furnace? People living in Ohio probably depend on their furnaces to make winter bearable. Start watching the weather closely in early fall. Track it through late fall before you need the furnace regularly. That way you can give your contractor a good estimate of how much you’ll use it. This will help him or her quote you the fairest price.

Quiz Your Contractor

If you’re desperate for a furnace repair, you might be tempted to skimp on the contracting fees themselves. Don’t. Seek contractors with plenty of experience in your region and dealing with the furnace type you own. Ask for a contractor who understands air quality and what makes it fluctuate, and who will be environmentally and financially responsible. Read reviews first or get face-to-face reviews from other local customers. Do not try to repair a furnace yourself – it can be dangerous.

Check Credentials

Columbus Furnace repair companies who’ve only been in business a couple years could be perfectly legitimate businesses. Then again, they could be scam operations. There’s no way to tell for sure. It’s best to deal with a company that’s been in business at least five years, preferably ten. Ask how many people are on staff and how often they work. If it’s a family-owned business, do some research to determine if employees are accountable to any person or standards outside the family. Ask about emergency services and refund policies. Beware of any contractor whose employees don’t wear or carry ID.

Insist On a Diagnosis

The furnace contractor is your furnace’s doctor. If he or she leaves while your furnace is still “sick,” you’ll have thrown money away. You could also be blamed for future problems because after all, your furnace was fixed once. Don’t let a company quote a price without doing diagnostic testing. Anyone who gives you quick answers, skips measurements, or won’t fix pre-existing problems is probably untrustworthy. Someone who doesn’t know his or her manufacturer’s guidelines is interested in money, not the customer. The contractor need not have memorized the manual, but beware if he or she can’t answer basic questions.

Examine Their Equipment

An experienced and honest contractor from a reputable company will have the equipment he or she needs to repair a variety of furnaces. This includes an infiltrometer blower door test, computerized equipment sizing, and the tools needed for various diagnostic tests. Beware the contractor who doesn’t come in with tools or says, “Oh, I don’t need that for this job.”